Return Path Introduces New Fraud Protection Services to Help Mailbox Providers Detect and Stop Abuse

Outbound Abuse Manager and Global Trap Exchange solutions enable mailbox providers to quickly detect and stop fraud and spam originating from within their networks

NEW YORK – November 13, 2012 – Return Path, the global leader in email intelligence, today announced the availability of two additions to its Fraud Protection Services. Outbound Abuse Manager and Global Trap Exchange join recently launched anti-phishing solution Domain Protect to complete the company’s fraud protection offering. The new solutions bring the intelligence and management tools to protect networks and end users from increasingly complex spam and phishing threats. Fraudsters have shifted their tactics to leverage legitimate mailbox providers’ infrastructure by creating fake accounts or compromising legitimate ones to conduct nefarious activities. Attacks from well reputed ISP addresses or domains, or even more effectively, from seemingly “trusted” contacts are growing as a proportion of spam or phishing, and these are insidious because they typically yield higher read rates from those targeted.

Outbound Abuse Manager combats this trend by allowing mailbox providers to identify outbound spam and phishing attacks in real-time, helping them react quickly to prevent fraudulent and compromised accounts from sending abusive email. Global Trap Exchange, sponsored by global telecommunications IT association ETIS, facilitates data sharing across an extensive network of Internet Service Providers (ISPs) around the world to enable faster detection of spam and other abuse.

“Online fraud has evolved in sophistication by better infiltrating  a mailbox provider’s network through social engineering techniques that take advantage of recipients’ trust to perpetuate additional compromises,” said George Bilbrey, President of Return Path. “Outbound Abuse Manager enables mailbox providers to detect fake accounts and legitimate ones that have been compromised to protect all their customers. We are also excited to bolster the safety of the entire email ecosystem through our Global Trap Exchange, a service that connects providers to proactively solve a global problem.”

In pre-launch testing mailbox providers reported immediate reductions in the time required to detect and stop abusive email, collectively remedying a multitude of compromised accounts and decreasing outbound spam from their networks by up to 15% within 30 days of implementing Outbound Abuse Manager.

Maria Tillero, Manager, System Abuse Services at Verio stated, “With Return Path we now have an additional level of intelligence into threats and abuse. This provides us with a complementary decision analysis tool to mitigate against potential risks and protect our customers more effectively."

Trusted Cooperative Network: Global Collaboration to Fight Abuse

Return Path coordinates the largest global network of mailbox providers to fight fraud and email abuse, including Libero, Synacor, UOL  and more than 80 others, collectively overseeing more than 2.2 billion mailboxes and 30% of the world’s opt-in commercial email. The company’s Global Trap Exchange leverages these relationships to identify email accounts associated with spam, allowing members of the network to act in concert to combat abuse and protect their customers.

Fred Werner, communications and program director for ETIS and one of the earliest advocates of industry-led collaborative anti-spam efforts said, “We proudly support Return Path’s  Global Trap Exchange because it exemplifies the spirit of cooperation by mailbox providers to work together to make email a better, safer communications medium across the world.”

About Return Path

Return Path is the worldwide leader in email intelligence. We analyze more data about email than anyone else in the world and use that data to power products that ensure that only emails people want and expect reach the inbox. Our industry-leading email intelligence solutions utilize the world’s most comprehensive set of data to maximize the performance and accountability of email, build trust across the entire email ecosystem and protect users from spam and other abuse. We help businesses build better relationships with their customers and improve their email ROI; and we help ISPs and other mailbox providers enhance network performance and drive customer retention.  Information about Return Path can be found at:

About ETIS

ETIS is a membership-based organization which brings together the major telecommunications providers in Europe on key information and communication technology issues. The mission of ETIS is to enable its members to improve their business performance by personal exchange of information on using ICT effectively. ETIS achieves this by engaging its members in various working groups, sharing best-practices, benchmarking, web-based information services, discussion forums, EU projects, workshops and conferences. Information about ETIS can be found at


Tami Forman
Return Path
+1 646 367 3905
[email protected]

Kristen Stippich
Weber Shandwick for Return Path
+1 212 445 8030
[email protected]

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