Apple just released iOS 15, which includes its latest privacy feature, Mail Privacy Protection (MPP). This has been a hot topic among marketers since Apple first announced their plans to introduce the feature back in June.
Regardless of how much (or how little) you chose to prepare your email program for this release, it introduces a huge change for marketers. Yes, change is hard, but this is not the first radical change the email industry has been thrown, and it certainly won’t be the last. You’ve successfully navigated industry shifts in the past, and we’re confident MPP won’t be any different. Validity is here to help ensure you have the right information and tools to continue to drive results through your email campaigns.
So, let’s quickly recap what MPP is and the changes you can expect to see now that it’s live.
MPP prevents senders from using tracking pixels to measure open rates and device usage, while also masking recipients’ IP addresses to prevent location tracking. It accomplishes this by prefetching and caching email images at the time emails are delivered (provided the device is connected to the internet). This means all tracking pixels will fire, regardless of whether the recipient actually opened the email. Therefore, your open rates for this segment will skyrocket, but it won’t be because more people are engaging with your email.
MPP impacts all subscribers who use the Apple Mail app with MPP enabled, regardless of which mailbox provider they use. For example, if your subscriber has a Gmail mailbox but views all their email on their phone using the Apple Mail app, they’ll be subject to this process. Validity data shows that Apple Mail dominates email client usage with ~40% of global market share, so the impact to your subscriber base is significant.
With the release this morning, Apple users are in the process of upgrading their software and enabling the MPP feature. Therefore, the highly anticipated impact on tracking open, device, and location metrics is about to become very clear. If you have yet to adjust your engagement reporting strategy, there is an immediate need to do so.
Senders acknowledge that the open rate has become an increasingly flawed metric. However, opens have long provided signals for established best practices like engagement-based segmentation, triggered email generation, and identification of optimal send times to name a few – and senders value the metric for this.
Luckily, senders still have access to many other accurate signals that can provide a broader view of the engagement their programs generate. Here’s where to focus to overcome the changes introduced with MPP:
We want to ensure you have the tools and information you need to turn MPP into a win for you and your email program. Our email success platform, Everest, allows marketers to measure true email engagement, beyond open rates, to evaluate email campaign success and make data-informed decisions with crucial insights into inbox placement rates and sender reputation signals.
To address the changes introduced with MPP, the team has introduced new engagement features so senders can continue to make actionable decisions based on the data available to them. Everest users can segment subscribers by email client to remove the noise that MPP has introduced into email reporting. Everest also allows users to glean value from the Apple Mail data, as it still provides value for recipient email address validation and inbox placement confirmation.
Apple’s release of MPP is another step in a longer journey towards greater focus on consumer privacy. Although the changes might feel overwhelming at first, it is a great opportunity to reevaluate your engagement reporting strategy and place more focus on the metrics that matter.
As you start to observe changes to your engagement metrics (if you haven’t already), don’t panic. You have the information you need to look beyond your skewed open rates for a more complete and accurate view of campaign performance.
Our team is working hard to test the impacts of MPP now that it is live. Continue to check our blog as we’ll be providing updates with our latest learnings, and we’ll continue to find innovative ways to make your team successful in navigating change in the email ecosystem.
In the meantime, learn more about how Everest can help you continue to drive results through your email campaigns despite these shifts.