Phone Number Verification

Q:

What is phone number validation?

Phone number validation ensures accuracy and proper formatting for phone numbers to create higher-quality contact lists.

Many businesses communicate with customers and prospects via phone calls and text messages. However, not all phone numbers are reliable. Phone validation is the process of checking phone numbers to see if they are accurate and callable. Phone validation can also provide valuable information about the number you are contacting, such as the phone type and if it is a residential or business number, so that you can plan more effective communications.

Q:

Why is phone validation important?

Phone validation gives you a higher-quality contact list to save you from spending time reaching out to inaccurate numbers. By removing invalid numbers, this process can speed up sales and enhance the experience for customers giving them more personalized and timely messages or calls.

Verified contact information immediately improves the effectiveness of your sales, marketing, and customer teams, as well as the revenue and the experience they deliver.

Q:

What are the benefits of phone number validation?

When you use phone number validation platforms, you collect genuine numbers and additional number information to support the sales process. Through this process, you can:

• Maximize business performance. Accurate phone data is a valuable asset for your business. With phone validation, you can maintain an actionable and up-to-date database. It helps ensure your sales, marketing, and service teams are contacting real numbers that drive revenue. It also eliminates unnecessary costs and wasted effort.
• Determine important information about the phone number owner. Phone validation verifies the format and existence of a phone number and provides valuable information about who you are calling. You can understand the type of phone you’re dialing (cell, landline, or VOIP) and whether the phone number is residential, business, or small office. This information allows you to better prepare for your conversation and plan more effective communications tailored to the person on the other end of the line. This information can be especially valuable for businesses that send SMS messages to their customers and prospects and need to ensure they are contacting mobile phone numbers.
• Improve your customer experience. Having the correct phone number for a customer allows you to communicate with them when needed. Whether you’re informing them of an update to their order or a relevant promotion, accurate phone data allows you to keep an open line of communication with your customers so they remain happy.
• Improve prospect service. When a prospect provides their phone number, they expect timely follow-up. That’s why validating phone numbers at the point of entry is so critical. If the number is entered incorrectly, the prospect will not get the follow-up they expect, resulting in a missed opportunity for your business.

Q:

How does phone number validation work?

Phone validation checks the format of the phone number and if the number is available to receive calls or text messages. BriteVerify verifies numbers in the United States and Canada. Phone numbers can be validated in three different ways:  

1. Upload a list in the BriteVerify web app for quick and easy one-off validation.
2. Use the Bulk Verification API to validate phone numbers in bulk to maintain a clean and actionable database.
3. Use the Real-Time Single Transaction API to validate phone numbers at the point of entry to prevent invalid and typo phone numbers from entering your database.

Q:

What are the phone validation results?

The phone number verification results show three different datasets: phone status, phone type, and phone location. The phone status results are divided into valid, unknown, and invalid. The unknown status is tied to a valid phone number, but recent connectivity is undetermined. Out of the valid results, we then look at the different phone types found and list them below. These are divided into mobile, landline, and digital.