We Know Email Series: Bruna Foganholi

The following Question and Answer series profiles Return Path employees in a variety of roles and locations. Join us as we find out what they do, what they enjoy, and most importantly, what email campaigns they are loving lately.

Bruna Foganholi
Relationship Manager
Brazil office

What’s your role here at Return Path?
I manage client relationships, helping companies of all sizes make sure their email channel goals are being achieved.

What initially brought you here?
I was interested in finding a global employer. I wanted to be closer to other cultures since I had lived and studied in the US and England.

Tell me something I don’t know about 
Brazil´s office.
We are a multi-cultural country with a variety of great people in the office. It´s a quite small office and we live as a family: having happy and not so happy days, but most of the time we enjoy being around. Whenever someone from Return Path visits our office we usually fill out their days, either with lunch, dinner, happy hour, meetings, and parties of all kinds. There’s only a few hours left to get some sleep, and sometimes not even that.

What energizes you about your role at Return Path?
I never have routine days! Each day is different and has new challenges. I love that.

What problem is the most fun to solve?
I like to understand individual needs and find creative ways to help and solve it, both with colleagues and clients.

What about you might come as a surprise to those that work closely with you?
I have a very creative and artistic side. I used to paint and draw when I was younger (oil paint, charcoal, etc).

What’s the most memorable email campaign you’ve seen lately?
It was around 2011 when I was working for a local email service provider. The owner of the company asked me to help with a “secret mission.” We were having a presidential election in Brazil with two main strong candidates that year and I remember leaving the office to a local agency where I was responsible for sending this enormous email marketing campaign using our email system. The campaign was a total disaster! Their database was very weak and had no permissions/opt-ins. Our IP addresses were damaged for months and the owner asked me to abort “secret mission”… memorable email campaign and day!

What emails can we find in your personal inbox?
You’d find messages about decorating, photography, world travel, and wine.

What’s your favorite thing about working at Return Path?
I’m able to work wherever I’d like much of the time, and that my colleagues are fun to be around. I like to say “Love what you do, Do what you love.”

Thanks for chatting with us, Bruna. To learn about how Return Path can improve your email marketing, schedule a demo today. Tell them Bruna sent you!

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