Return Path Infographic: “Email readership on mobile devices on track to surpass both webmail and desktop by end of 2012”

Return Path Infographic: “Email readership on mobile devices on track to surpass both webmail and desktop by end of 2012”

New Research Shows Mobile Moves Toward Platform Dominance, Feeds Email Obsession and Influences Behavior; Marketers on the Sidelines Could Lose Out

New York, NY – May 1, 2012 – Return Path, the world’s leading email certification and reputation monitoring company, today revealed new research in an infographic, “Email in Motion: Mobile is Leading the Email Revolution,”  that tracks mobile platforms’ impact on email viewership.  Return Path has found that the growth of mobile continues unabated and the trajectory clearly shows that mobile devices will be the predominant platform for email consumption by the end of 2012. This is a major ground shift from just a few years ago when mobile readership accounted for only 10% of mobile views. As of this study, email readership on mobile accounts for nearly 30% of all opens.

“The future of computing is mobile. Our data clearly shows the trend for email consumption: more and more people are using smartphones and tablets and moving away from PCs and desktop,” said Matt Blumberg, CEO at Return Path.  “Despite this, a recent study by Econsultancy* found that nearly half of marketers don’t know how many mobile subscribers they have. Marketers that don’t have the basic data they need to figure out their mobile strategy will likely lose out.”

Key Findings:

  • Year-over-year (March ’11 – March ’12) email opens on mobile devices grew 82.4%.
  • Apple devices account for 85% of all mobile email opens.
  • Email readership on the iPad has increased 53.6% year-over-year.
  • Outlook is still the king for desktop email client reads accounting for 68% of all opens.  Apple comes in at a distant second with 29%.
  • Yahoo Mail! has the most webmail readership at 37%, Hotmail comes in a very close second with 29% and Gmail is in third place at 6%.

Return Path examined data from October 2011 to March 2012 from nearly 500 different clients and examined more than 1 billion data points using its Campaign Insight tool, that tracks which platforms and email programs subscribers use to read email.

View the complete findings of the “Email in Motion: Mobile is Leading the Email Revolution” infographic here or visit

About Return Path

Return Path makes email work better by scoring and certifying email senders from around the world. We help marketers, publishers and other large-volume email senders increase their response rates by providing the world’s leading inbox deliverability solution. We help mailbox providers and email administrators at ISPs and enterprises block unwelcome and malicious email by providing near real-time IP reputation scores and other data-driven tools. Taken as a whole, these tools and services improve the consumer experience of email by protecting them from spam, phishing and other abuse. Return Path offers free access to Sender Score, the email reputation measure compiled through our cooperative data network of ISPs and other email receivers, at our reputation portal: Information about Return Path can be found at

*Email Marketing Census 2012, Econsultancy, March 2012


Tami Forman

Return Path

+1 646 367 3905

[email protected]

Ilona Mohacsi

PenVine for Return Path

+1 631.764.3729

[email protected]

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