Living in a society where we constantly need more than 24 hours in a day, is there a perfect time to press the send button on your email marketing campaign? The answer is yes and no. How can that be? Well, there is not a single perfect time for every marketer to send every email. That’s the “no” part. But there probably is a nearly perfect time for your company to send your messages. And that time may even vary by message, with different messages to different audiences having its own “perfect” time. That is the “yes” part.
Instead, look at the bigger picture. Whether you’d like to admit it or not, we all have some sort of daily routine. The answer as to why timing is not so sensitive lies in how people engage and process their email inbox. Personally, I’m checking my email on my iPhone the moment my alarm goes off in the morning. I always notice the influx to marketing emails between 6am-10am. But does being the first to the inbox all that important? If you find yourself asking this question, please refer back to the beginning of this paragraph. As the industry shifts to weighing heavily on engagement rates, marketers should be focusing on other aspects besides what time to send a campaign.
Consider the following factors:
An infographic released by Pure360, an email marketing software company, breaks down the best and worst times to send emails. Generally, email open and click rates varies about 10% throughout the day. If you’re a sender offering a 12 p.m. flash sale, then you want your message in the inbox a few hours before. If you found through testing that having campaigns deployed by 6 a.m. drives the highest response rates, keep sending at that time. Periodically test to see if there are any trend changes. Return Path offers a tool called Campaign Insight that can also help determine optimal times to send emails. Campaign Insight provides additional data regarding the active users of your email program. You can easily identify when a campaign was opened and look for trends.
It all comes down to what makes sense for your brand. Is there a best time to send an email campaign? Yes and no. If you’re waiting around for the perfect time to press send, you’ll probably never launch the campaign. Prioritize your mail deployment based on what your subscribers are telling you. Listen! If your audience tends to purchase after lunch, make sure they have your campaign in their mailbox before then. Target the loyal customers with relevant and appealing content and any time is the perfect time to hit send.
How are you determining your perfect time to send?